LifeGrid NEXUS is the clinical intelligence layer that connects phone systems, EHRs, and transport charting — compressing a 35-minute manual process into a single automated sequence the moment a physician says yes.
The window between a referring facility's call and a specialized team in motion currently runs 35 minutes — because intake, acceptance, paging, and paperwork are all manual and sequential.
From the initial transfer request to physician acceptance — documented across pediatric transport programs. Manual intake, phone-tag paging, and multi-system re-entry stack up. Every step waits for the last.
Transfers requiring four or more hours from initial call to departure — documented in peer-reviewed transport literature. Extended delays correlate directly with increased adverse events in critically ill pediatric patients.
Each transfer requires a coordinator to listen, type, verify, page, wait for callbacks, build the flight request, complete the EMTALA form, and create the EHR encounter — every case, every time.
Clinical evidence: Orr et al. 2009, Pediatrics — 1,085-patient outcomes study (adverse events, 28-day mortality). Stroud et al. 2013, Pediatrics. AAP Systems-Based Care of the Injured Child, 2025.
NEXUS runs the entire pre-dispatch workflow in parallel the moment a physician accepts — not sequentially, not manually.
Sending facility submits a structured digital intake — no phone hold, no re-read. Patient weight, vitals, medications, access, history — all captured in real time from the call transcript.
V7 algorithm evaluates distance, acuity score, time of day, helipad availability, vendor contracts, and clinical flags — selects flight vs. ground and team composition instantly.
Live transcription monitors the physician-to-physician call. NEXUS detects acceptance language the moment it's spoken. Timer starts. Dispatch fires.
Team paged, EHR encounter created, flight request submitted, EMTALA pre-populated, clinical alerts delivered, chart package assembled — all in parallel. Zero callbacks.
Every metric below reflects documented patterns across pediatric transport programs and peer-reviewed literature.
Based on documented patterns across pediatric interfacility transport programs · Peer-reviewed literature: Orr et al. 2009, Stroud et al. 2013, AAP 2025 · Pilot: 25 transports over 12 weeks · $0 cost to institution
NEXUS uses a system-agnostic adapter architecture. No rip-and-replace. No vendor lock-in. When a CIO asks "do you work with our systems?" — the answer is always yes.
Each new adapter is 2–4 weeks of development. The core engine never changes. A library of connectors becomes a compounding defensible asset.
The NEXUS Clinical Simulation Suite walks through four voiced cases: neonatal respiratory failure, pediatric status asthmaticus, septic shock with no helipad, and Category 1 trauma. Every dispatch decision is live.
NEXUS speaks to three stakeholders simultaneously — the administrator managing cost and staffing, the medical director protecting outcomes, and the transport coordinator running the call.
NEXUS pays for itself by eliminating the third-party vendor invoices and critical staffing overruns that occur when coordinator bandwidth forces case deferrals.
The difference between a specialized team and a non-specialist is a 61% vs. 1.5% adverse event rate. NEXUS ensures the specialized team is moving within minutes — not after paperwork clears.
The coordinator speaks one sentence of confirmation. NEXUS structures every data field, fires every notification, and completes every form. No typing. No re-reading. No manual entry. No delay.
"I have watched children wait — not for clinical care, but for paperwork. And I have watched my own mother sit on a stretcher at a community hospital in Naples, Florida, while documentation was being completed before her fixed-wing flight could depart to Tampa General. That moment changed me. Not because the care was wrong — it was excellent. But because the system around the care was broken. She waited for paperwork. I built NEXUS so no patient ever has to again."
LifeGrid Systems LLC was founded by Shawn Rolquin, a Registered Respiratory Therapist with direct experience in pediatric and neonatal critical care transport. NEXUS was not designed by a software team studying healthcare from the outside — it was designed by a clinician who has been on both ends of the transfer call.
The 35-minute average, the transfers that stretch past an hour, the sequential callbacks, the manual re-entry across three systems — these are not hypothetical problems. They are documented patterns across pediatric transport programs nationwide. NEXUS is the system that eliminates them.
The adapter architecture means NEXUS integrates with whatever systems a hospital already has. The pilot is $0 cost and parallel to current workflow — no disruption, just documentation of what the platform actually delivers against a real baseline.
The pilot is $0 cost, runs parallel to your current workflow, and measures the same metrics your program already tracks. Tell us about your program and we'll set it up.
Shawn will reach out directly within one business day to discuss your program and schedule a walkthrough.